Refund policy
Exemption from the law
The contents listed here are only general and specialized explanations and information about the creation of refund policies. Since the specific conditions to be built between your business and your customers and visitors are not pre-advisable, their content may not be relied on as legal advice or recommendations. We recommend that you obtain legal advice from experts so that you understand the necessary requirements for the terms of use and receive support for their creation.
Refund Policy - Principles
The refund policy is a legally binding document to establish a legal relationship between you and the customer, and provides for the refund method and refund terms. Product sellers through online business may be required to present a return and refund policy (according to local laws and regulations). In addition, in some jurisdictions, it may be required to comply with consumer protection laws. In addition, it may be necessary to avoid legal claims from customers who are dissatisfied with the purchased product.
Matters to be described in the refund policy
In general, the refund policy specifys the following matters: the period of refund, the scope of the refund (full or partial), the refund terms, etc.